Monday 25 January 2016

Vacation...

I am away from Monday 15th February and will return on Monday 29th February 2016 (10 business days).

During this time I should be able to respond to emails and occasionally hold a conversation using Skype, as I am taking a laptop with me.  It may also be possible for me to connect to your pc’s / server’s in the event of an emergency (only).

As most of you will know by now, it is my policy to not issue program updates for a couple of weeks before going on vacation, so software updates have now ceased. Please do not schedule any major software upgrades, hardware replacements etc. to your computers that requires my input either just before or during that time as I may be unable to respond.

Wednesday 20 January 2016

New Access Rights For Mercury Systems Version 256

Mercury Systems version 256 has been amended to include new access rights within the Service Manager tab of the User Management screen.

You must ensure that existing user accounts have been updated to include rights #217, 218, 219, 220, and 221 where appropriate, otherwise users will be able to view service request screens, but not save any amendments to those screens.

Please see the image below for guidance, or contact Hatchgate Software if you need assistance.


Tuesday 12 January 2016

WTA 2016 Trade Show/Conference - February 26th

I will be attending the 2016 WTA Trade Show/Conference held at the Ramada Park Hall Hotel & Spa in Wolverhampton on February 26th.  Like last year, Hatchgate Software will have a stand at the show, so if you are interesting in seeing the Mercury Systems software in more detail, or discussing your service management and/or stock control requirements, please come along and say hello.

Paul, Hatchgate Software